All PVC-U products are subject to manufacturing tolerances but if a product is scheduled for dispatch but fails our “main criteria” final inspection it will not be delivered. We work extremely hard to avoid these instances but experience tells us that it is definitely the best policy.

Of course, if this occurs with a product you have ordered from us we will endeavour to inform you as soon as we know the situation and get it rectified for you. We strive do our best to overcome the delay as soon as possible and re arrange a mutually convenient delivery schedule to accommodate the issue.